Help Centre

Help Informations

What kind of help do you need?

illustration of a telephone

Need Urgent Help or Support?

If you are distressed or experiencing despair, try to speak to somebody now.

  • Is there a family member or a friend you could call?
  • Is there a neighbour or colleague who can help?

If you or anyone else is in immediate danger or harm, then please call the Police or Ambulance Service on 999.

Do you need medical or mental health help now?

If so, then it is crucial that you contact the right person - most likely your GP. They will help you to get specialist help. If your GP surgery is closed, their answerphone will direct you to the right place.

Call NHS 111 if you need medical help or advice that is not life-threatening.

Do you want more support with your mental health?

If you would like further support with your mental health, it is important to talk to your GP. They can assess your needs and may refer you onto other service that can help.

In England you may be able to access support from your local psychological therapies (IAPT) services: https://www.nhs.uk/conditions/stress-anxiety-depression/free-therapy-or-counselling/ [SL1] 

Get 24 hour support

If no-one is available when you need help, or you'd like to contact an impartial person in confidence, you can:

  • Call 116 123 to talk to Samaritans, or email: jo@samaritans.org for a reply within 24 hours
  • Text "SHOUT" to 85258 to contact the Shout Crisis Text Line, or text "YM" if you're under 19
  • If you're under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill